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FAQ

  • Do you design custom gold jewellery?
    Yes we do! In order to get further details please contact our customer service by chat module available on all pages (bottom right) alternatively reach out to us by email on info@msgemsonline.com.
  • Where are you based?
    We are based in Dubai, United Arab Emirates, we are a registered company under the name of M's Gems. We are registered with DMCC, which is a government entity established in 2002 to enhance commodity trade flows through Dubai.
  • Are you looking for trade partners for your products?
    Yes, we welcome inquiries for high end marketplaces / websites which resonate with our brand.
  • What is 24k Gold?
    24 Karat gold or 24k Gold is the ultimate gold Karat – it doesn't go any higher than this. It's the purest form and consists of 99.9% gold. It is naturally yellow and highly valuable, but very soft and malleable. 24 Karat jewellery should be stamped as 1.0 (24/24 = 1.00). However, in practice, there is likely to be a very slight impurity in any gold, and it can only be refined to a fineness level of 999.9 parts per thousand. This is stated as 999.9.
  • What is 22k Gold?
    22 Karat Gold or 22k Gold consists of around 91.6% gold and so is highly shiny and yellow. It is also very soft, so it's more suitable for plain gold jewellery, such as wedding bands or carved jewels. 22K jewellery is stamped as 916.
  • What is 18k Gold?
    18 Karat Gold or 18k Gold contains 75% gold, with the rest made up of other more durable metal alloys used to add colour and strength. White metals are added to create white gold, while copper is added to create rose gold. 18k jewellery is stamped as 750
  • What is 14k Gold?
    14 karat Gold or 14k Gold has about 58.5% pure gold and has a warm yellow hue.14k Gold is considered demi-fine jewellery. It is stamped as 585
  • What are carats?
    Carat indicates a diamond's weight. One carat unit equals 0.2 grams or 0.007 ounces. It also divides into 100 points.This gradation aims to ease the diamond's measurement.
  • What is a round brilliant cut diamond? What are the different types of diamond cuts?
    A diamond is often cut, shaped, and polished. A cut diamond usually features fifty eight facets, and a decently cut one can outshine bigger and brighter ones. Cut also has its gradation, ranging from Excellent, Very Good, Good and Poor. Aside from cut quality, there is also the shape of a diamond: Round Brilliant Cut (RBC) Cushion Cut Oval Cut Asscher Cut Princess Cut Emerald Cut Pear Cut Marquise Cut Heart Cut Radiant Cut
  • What is a diamond colour?
    Excavated diamonds naturally come within two main colour conditions: colourful (fancy) or colourless. The colourful diamonds are extremely rare and have their own gradations. Colourless diamonds also called "White" have alphabetical gradation, which starts from D (the most transparent diamonds) and ends with Z (diamonds with a deep yellow tint): D. As mentioned before, D diamonds are the most transparent colourless ones; E-F. It is highly unlikely for people to spot the difference between D, E or F with a naked eye; G-J. This scale of diamonds has a barely visible yellow tone; K-M. A tint of yellow is noticeable on these diamonds; O-Z. The yellow tone is obvious here.
  • What is diamond clarity?
    Clarity includes several points: imperfections, quantity, location, size, etc. The gradation starts from Flawless to Imperfect: (FL) Flawless clarity. Blemishes are absent, and brilliance is excellent. Diamonds with Flawless clarity are quite rare and therefore most sought after. (IF) Internally Flawless clarity. No human eye can recognize the difference between FL and IF qualities. Under its 10x magnification, one can spot a few minor imperfections. Internally Flawless diamonds are more common than FLs. (VVS1, VVS2) Very Very Slightly Imperfect clarity. These have minor imperfections, which are only visible under a 10x loupe. (VS1, VS2) Very Slightly Imperfect clarity. The surface is not very clear, and one can spot a few blemishes with a naked eye. (SI1, SI2) Slightly Imperfect clarity. The imperfections may be visible

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